IT SUPPORT SERVICES BOULDER, CO, DENVER, CO
At True North IT in Boulder, Colorado we believe state-of-the art IT support should be accessible to small businesses. We’ve been serving businesses in the Denver / Boulder area for over 14 years with friendly, proactive business IT support services. We understand the needs and requirements of small business and provide solutions and service that make sense for your company’s goals and budget.
Microsoft Azure Deployment and Management Services
Unlock the full potential of Microsoft Azure for your business with our comprehensive deployment and management services. Our team of experienced professionals specializes in guiding organizations through the seamless transition to Azure, ensuring a secure, scalable, and optimized cloud environment tailored to your unique requirements.
Cloud Services Consulting
Our cloud services consulting helps your business to move to the cloud or optimize your existing cloud environment. We provide expert guidance and recommendations on cloud platforms, migration strategies, security and compliance, and cost optimization.
Cloud Services Backup (Office 365 and Google)
We offer cloud email & services backup solutions for both Office 365 and Google email platforms. Our backup solutions provide continuous protection for your email , contact, calendar, and even files in Onedrive or Google Drive, ensuring that all cloud data is backed up, searchable and easily recoverable in case of accidental deletion or data loss.
Business Software Consultation (ERP)
Our business software consultation services help your business to choose the right ERP system to meet your business needs. We provide expert guidance on choosing the right ERP platform, customization and integration, data migration, training, and ongoing support.
Tech Support Helpdesk
Our tech support helpdesk makes life easier by giving your staff direct access to our technicians. All open support issues are organized and tracked in our ticket database, to ensure that everything is taken care of in a timely manner.
24x7 Monitoring
We keep an eye on your network, so you can relax and know that all vital systems are working. Using our state of the art monitoring systems, we can spot issues and fix them before they result in costly downtime.
Computer Repair Experts
We have over 20 years of technical troubleshooting experience, fixing laptops, desktops and servers and we service both Mac and Windows PCs.
Vendor Management
Communicating with internet, phone, software and hardware vendors takes time and often involves waiting on hold. We have the relationships and expertise to get things done faster, saving you the time and hassle.
Employee Transitions
When welcoming new team members, we take care of the IT setup process to ensure a productive start. Our experienced professionals configure laptops according to your preferences and install all necessary software and personalizing settings. By providing a customized and ready-to-use work environment, we enable new hires to hit the ground running and integrate seamlessly into your organization. Similarly, when someone leaves we close up all outstanding accounts, licenses, and refresh their hardware.
Server Maintenance
Server maintenance is an important part of maintaining a fast, healthy and secure network infrastructure. We proactively monitor vital systems and apply appropriate updates, patches and software to keep server operating systems functioning at peak performance.
Data Protection and Backup
Ensuring the safety and availability of your company’s data is our top priority. We will assess your backup requirements and make a customized plan so you can feel confident that your data is secure.
IT Purchasing
Save time and get the right equipment for your organization. We are a one-stop shop for the hardware for you need. We have vendor relationships with the leading providers of servers, workstations, network equipment, and Wi-Fi solutions. We provide unbiased recommendations and handle all aspects of purchasing, ensuring competitive pricing and a hassle-free experience.
Network Support Services
Routers, switches and other equipment form the backbone of your company’s network. Proper configuration and maintenance of these items is key to the security, efficiency and speed of your business network services. We perform full security and efficiency analysis on all customer networks so you can enjoy fast, safe, and reliable network operations.
VOIP and Data Services
Phone and Internet Data services are necessary tools for almost all businesses today. We advise, procure and manage installation of fast, reliable, high quality voice and data connections. Whether you want faster internet, or need to setup service at a new office location, we will survey all available local providers and help you choose the one that is best for your needs and budget.
Network Cabling
Proper network cabling is necessary to achieve optimum network speed and reliability in your office. Unnecessary switches, hubs or faulty ethernet terminations can cause bottlenecks that slow down network traffic. Our experienced cable installers can test wires, setup new workstations connections, or wire your entire new office location.
Computer Equipment Recycling
Responsible recycling of computer equipment is an environmentally sound practice and also important for the security of your company’s data. We remove all data from your computers and network equipment before being recycled, so your information stays where it belongs – at your company.
“True North IT is an invaluable part of our international team. They keep us connected globally and are always available for every request or task. True North IT have set us up in two different offices in Boulder, CO and have made sure we stay connected to our corporate office in Sydney, Australia.”
-M.S., Boulder, CO